Effective Date: 04/02/2026
At Sakleshpur Homestay, we are committed to protecting the privacy, confidentiality, and security of our website visitors, guests, and customers. This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit or interact with our website www.sakleshpur-homestay.com, contact us via phone, WhatsApp, email, or make enquiries related to accommodation, bookings, or services.
Your trust is important to us, and we ensure that your personal data is handled responsibly and transparently in accordance with applicable privacy laws and best industry practices.
By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Privacy Policy.
1. Introduction & Scope of This Privacy Policy
This Privacy Policy applies to:
- All visitors to sakleshpur-homestay.com
- Guests making enquiries or bookings
- Users contacting us via phone, WhatsApp, email, or contact forms
- Users interacting with our social media or advertisements linked to our website
This policy governs how we collect, use, disclose, and safeguard your information across all digital and offline interactions related to Sakleshpur Homestay.
2. Information We Collect
We collect information to provide better hospitality services, respond to enquiries, process bookings, and improve customer experience.
2.1 Personal Information
Personal information may include, but is not limited to:
- Full name
- Mobile number
- Email address
- City or location
- Travel dates
- Number of guests
- Room or stay preferences
- Special requests or messages
- Communication history with us
You voluntarily provide this information when you:
- Fill out enquiry or booking forms
- Call or WhatsApp us at +91 8277886608
- Send emails
- Interact through social media platforms
2.2 Non-Personal Information
Non-personal data may be collected automatically, such as:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
- Referral sources
- General location (city/state level)
This data helps us understand user behavior and improve website performance.
3. How We Collect Information
We collect information through the following methods:
- Website enquiry and contact forms
- Direct phone calls and WhatsApp messages
- Email communication
- Cookies and analytics tools
- Third-party platforms such as Google Ads or social media campaigns
All information collected is relevant to providing accommodation and hospitality services.
4. Purpose of Collecting Information
We collect and use your information for the following purposes:
- Responding to booking and stay enquiries
- Confirming reservations and availability
- Communicating check-in, check-out, and stay details
- Providing customer support
- Improving our website and services
- Sending booking updates and service notifications
- Internal record keeping
- Marketing and promotional communication (only if opted in)
We ensure that data collection is lawful, necessary, and relevant.
5. Legal Basis for Processing Information
We process personal data under one or more of the following legal bases:
- User consent
- Contractual necessity (booking & stay services)
- Legitimate business interests
- Compliance with legal obligations
6. Cookies Policy
6.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us enhance user experience and analyze website traffic.
6.2 Types of Cookies We Use
- Essential cookies – Required for website functionality
- Performance cookies – For analytics and traffic insights
- Functional cookies – To remember user preferences
6.3 Managing Cookies
You may disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.
7. Use of Analytics & Tracking Tools
We may use tools such as:
- Google Analytics
- Search Console
- Advertising conversion tracking
These tools help us understand how users interact with our website. Data collected is anonymized and used solely for performance improvement.
8. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal information.
Information may be shared only in the following circumstances:
- With service providers assisting in booking management
- When legally required by law enforcement or authorities
- To protect our legal rights and prevent fraud
- With your explicit consent
All third parties are obligated to maintain confidentiality.
9. Data Storage & Retention
We store personal information only for as long as necessary to:
- Fulfill booking obligations
- Comply with legal requirements
- Maintain internal records
Once data is no longer required, it is securely deleted or anonymized.
10. Data Security Measures
We implement appropriate technical and organizational measures to safeguard your data, including:
- Secure servers
- Limited access to authorized personnel
- Regular website monitoring
- Secure communication practices
However, no digital platform is 100% secure, and users share information at their own discretion.
11. User Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
- Opt-out of promotional communications
To exercise these rights, contact us using the details provided below.
12. Children’s Privacy
Sakleshpur Homestay does not knowingly collect personal information from children under the age of 13. If any such data is identified, it will be immediately deleted.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Users are advised to review third-party privacy policies separately.
14. Social Media Interaction
Any interaction on social media platforms is governed by the respective platform’s privacy policies. Information shared publicly is visible to others.
15. Email & Communication Policy
We may contact users regarding:
- Booking confirmations
- Stay updates
- Service information
Marketing emails are sent only with user consent. You can opt out at any time.
16. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
Users are encouraged to review this page periodically.
17. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of Karnataka courts.
18. Contact Information
For any privacy-related questions, concerns, or requests, please contact us:
Sakleshpur Homestay
📞 Phone: +91 8277886608
🌐 Website: www.sakleshpur-homestay.com
19. Consent Declaration
By using www.sakleshpur-homestay.com, you hereby consent to this Privacy Policy and agree to its terms.